Returns & Exchanges

We want you to experience the recovery benefits of OOFOS with confidence, which is why we offer a 30-day return policy for all items in original condition. If you are not completely satisfied with your purchase, we provide free shipping on all returns and exchanges within the United States.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items and Reason

  Choose the specific footwear you wish to return or exchange and provide a brief reason to help us improve your experience.

• 3.
  Print Prepaid Label

  Download and print the provided prepaid shipping label and securely package your items in their original OOFOS box.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; your refund or exchange will be processed once our warehouse confirms receipt.